As well as our own monitoring software, we make use of tools from leading vendors such as Oracle and Quest to deliver the right fit for your systems. However, tools are only valuable in experienced hands. We guarantee that every one of our technical staff will have at least seven years experience of Oracle systems or else be OCP certified.

We install our own remote monitoring tool provides us with key information about our clients' databases, allowing us to act promptly to resolve issues. For remote connections we require you to provide us with access to your systems e.g. via VPN or direct dial-up. We recommend tools such as Check Point's VPN-1 in order to provide secure access to your systems.